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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    What can I do with my Close Online account?

    With your Close Online account, you can manage your agreement quickly and easily 24 hours a day, seven days a week.

     

    You can:

    • Ask for a settlement quote to pay off your vehicle finance 
    • Update your personal details
    • Choose a direct debit date that suits you
    • Access the statement of your account
    • Make a settlement payment
    • Pay any outstanding fees or charges

     

    All of our online services are free and available whenever it suits you.

     

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