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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    How do I find my agreement number?

    You can find your agreement number on any documents that we’ve sent to you, it will look like this: 12-123456.

     

    If you can't find this, please call 0333 321 6060. We’re open 9am - 5pm, Monday to Friday (excluding UK bank holidays).

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