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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    How can I call you?

    Call us on 0333 321 6060. 

     

    Our customer service team are available 9:00AM to 5:00PM, Monday to Friday. 

     

    Make sure you have your finance agreement number ready (it’s written on most of the communication we’ve sent you and looks like 12-123456).

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