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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    We don’t currently charge a fee for missed payments. If you’re experiencing financial difficulty and are worried you might miss a payment, or have missed a payment, then please contact us on 0333 321 6060 (select option one) to discuss your options.

     

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