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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    Will I be notified when my agreement has ended?

    Yes, when you’ve reached the end of your vehicle finance agreement, we’ll send you an email to confirm that your account has been settled, and that we no longer hold any financial interest in the vehicle.

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