Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    How will you decide if I’d be accepted for vehicle finance?

    Other vehicle finance companies might use computers to make this kind of decision. We don’t. Our underwriters consider the person behind the application to make a decision regarding your vehicle finance application.

    We review a range of information about your ability to repay your loan, the vehicle you’re looking to buy and other information about your individual circumstances, alongside the information from two credit reference agencies, Experian and TransUnion.
     

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