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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    How quickly will I find out if I’ve been accepted for vehicle finance?

    You’ll usually find out if we’re able to offer vehicle finance within 20 minutes. This can sometimes take longer, for example if we need to carry out additional checks or request further information from you.

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