Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    I have a question about my vehicle, who should I speak to?

    In the first instance you should speak to your dealer/broker. If your question is regarding your vehicle finance agreement, you should contact us on 0333 321 6060

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